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Enhancing the flavour of everyday foods.

Privacy policy

Last updated: October 11, 2026

Aliments Coralia inc. (“Coralia,” “we,” “us”) respects your privacy. This policy explains how we collect, use and protect your personal information when you visit coraliafoods.com or contact us.

1. Information we collect

When you complete our contact form or write to us, we collect the information you provide: your first and last name, email address, phone number, city, company and the content of your message, depending on the fields you complete.

If you contact us about a pre-order, we may also collect your preferred sizes, quantities and other details needed to follow up on your request. No payment is currently requested on the website.

The Shopify platform may also collect technical information about your visit, including your IP address, information about your browser and device, and your use of the website.

Please do not include sensitive or unnecessary personal information in your messages.

2. How we use your information

We use your information to:

  • answer your questions and handle your requests;
  • discuss a tasting, a collaboration or the installation of a fridge;
  • follow up on your pre-order and notify you when the nectar becomes available;
  • arrange delivery with you when applicable;
  • operate and secure the website;
  • meet our legal obligations.

Submitting a contact or pre-order request does not automatically subscribe you to a newsletter.

3. Service providers and disclosure

Our website is hosted on Shopify. Emails we receive are handled through Zoho Mail.

These providers may process the information necessary to deliver their services, including hosting the website, transmitting forms and storing email correspondence.

Access to information within Coralia is limited to people who need it to carry out their duties. We do not sell your personal information.

We may also disclose certain information when required or permitted by law.

Depending on our providers’ infrastructure, information may be processed or stored outside Québec, where privacy laws may differ.

4. Cookies

Our website uses the Shopify platform, which uses cookies and similar technologies to provide its services. Cookies may support website functionality, security and the storage of certain preferences.

Coralia has not currently added any third-party advertising or tracking tools, such as Google Analytics or the Meta pixel.

You can manage cookies through your browser settings. Blocking certain cookies may affect how the website works.

5. Retention and deletion

Requests that do not lead to further activity are deleted 12 months after the last exchange.

Contact information associated with a pre-order is retained until the nectar becomes available and the request has been handled, unless you ask to withdraw your request earlier. If the project is discontinued, we do not retain this information for a notification that is no longer needed.

Certain information may be retained for longer when necessary to meet a legal obligation or handle a dispute.

When retention is no longer necessary, the information is securely destroyed.

6. Protecting your information

We take reasonable security measures appropriate to the information we hold to prevent unauthorized access, use or disclosure.

However, no transmission or storage system can guarantee absolute security.

7. Your rights and requests

Subject to the conditions set out in applicable law, you may:

  • request access to the personal information we hold about you;
  • request corrections to that information;
  • withdraw your consent to uses that rely on it;
  • request deletion when retention is no longer necessary;
  • request, where the right applies, that your computerized personal information be provided in a structured, commonly used format.

To exercise your rights or submit a complaint, write to our Privacy Officer. We may verify your identity before handling your request.

Access and correction requests receive a written response within 30 days of receipt.

You may also contact the Commission d’accès à l’information du Québec: www.cai.gouv.qc.ca.

8. Privacy Officer

Grace Anideu
Privacy Officer
Aliments Coralia inc.
Email: info@coraliafoods.com
Phone: 438 227-4876

9. Changes to this policy

We will update this policy when our practices or services change. The update date will appear at the top of this page. Any change requiring a new notice or consent will be handled in accordance with applicable law.